8670 Camino Colegio #147 - Rohnert
Park, CA 94928
Phone: (email for info) - Mobile/Pager:
(email for info) - E-mail: scott at spmiller dot org
The Network Administrator who understands PEOPLE, not just
electronic tools. Dynamic, success
motivated, team player with an excellent track record managing organizing and
working on computers, networks and office technology. I permanently solve
problems, streamline operations, and MAKE THINGS HAPPEN.
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Management
and staff worker who understands both disciplines and brings both perspectives
to the job and tasks at hand. Not
just someone who manages and thinks about the work, but someone who effectively
does the work.
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User focused
network administrator. I work with
people to solve problems and make technology work for them.
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Software experience includes:
Windows 9.x, NT, 2000 (workstation and server) Linux, Mac OS, Novell Netware,
MS Office; Outlook, Netscape, Eudora,
Seagate Backupexec, Arcserve, Retrospect, Firewall, remote administration,
real-time monitoring, E-mail, FTP, Web browsers, Proxies, Sendmail, Adobe
and Macromedia development software, Fourth Shift MRP.
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Hardware
Experience: PC, Macintosh, laptops, projectors, plasma screens, workgroup and
enterprise printing, fax, hubs, Switches, Routers, Firewalls / Gateways, all
manner of computer peripherals.
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Expertise
in computer network architecture, diagramming and setup.
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Experience
with telephony – Nortel, Lucent, POTS, voice mail.
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Project
Management experience with network architecture, deployment, upgrades,
troubleshooting
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Extensive
knowledge of facilities issues – construction, maintenance and relocation.
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Web
site and Internet hosting expertise – IIS/Apache/Sendmail.
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Easily
able to relate to and work with all manner of people – creative, technical,
financial – cheerfully, efficiently and successfully.
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Wan
connectivity: ISDN, DSL, T-1, Dial Up, VPN, RAS
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Network
infrastructure: Cat5, Cat5e, Fiber, Telco (Cat 3)
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Asset
management
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Network
security
August 1999 – Present.
Xxxxx, LLC Public Relations, MARCOM,
Advertising and Interactive Firm, San Jose – San Francisco, Ca
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Enterprise
IT manager for 65 user wan with 3 sites and 10 telecommuters. Including e-mail, web, application and file
and print servers, laptops/remote users, interactive conference center,
software and asset management.
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Successfully
relocated interactive department and corporate IT resources for 15 people
without lost time to department or company (twice) and consolidated departments
locations.
§
Maintained
NT based Lan with Windows and Macintosh Clients, printers, shared resources.
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Provide
desktop and enterprise support for hardware and software applications to all
users.
§
Evaluate,
recommend and purchase new software, licensing agreements and contracts.
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Upgraded
and maintain Linux based mail, web and monitoring servers.
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Personally
build basic Web sites and intranet.
§
Build
and maintain Web servers for client Web sites.
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Build
and maintain network architecture with Routers, Switches, hubs.
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Designed,
installed and maintain Nortel phone switch and voice mail.
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Manage
special projects as necessary, including facilities, purchasing, and
telecommunications.
§
Build
and maintain remote access polices and procedures for 25 telecommuters. Go onsite to review and setup telecommuter
stations.
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Responsible
for managing interactive division production of Web sites, Multi-Media CD’s,
PowerPoint Presentations and Video projects – from initial client contact and
project strategy and definition through to delivery.
March 1998 – August 1999
Anjalu Technology Corporation
Computer/Web Consulting, San Francisco, Scotts Valley, Santa Clara,
Ca
§
Build
upon extensive networking and computer troubleshooting experience to Manage and
grow a company providing the same to small and medium size business with all
manner of computers and network topology.
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Proactively
managed client base of small and medium size companies to maximize satisfaction
and build business.
§
Scheduled
sales and service appointments, balanced client requirements with limited
resources to solve problems and keep clients happy.
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Personally
performed on site sales and computer support calls.
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Researched
new technologies, including Remote Support and Linux, to develop support
strategies and implement as business tools.
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Followed-up
on sales and service appointments to ensure completion of tasks.
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Hands-on
management of purchasing/shipping/receiving and inventory to cut delivery
times, reduce costs, and increase inventory rolls.
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Researched, prepared and presented quotes for
clients and negotiated sales contracts and deliveries.
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Motivated
and managed the telesales team and Accounting department.
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Prioritized,
delegated, and coordinated the daily operations of the company.
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Managed
projects for clients, meeting deadlines and exceeding expectations.
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Maintained
internal 25 user network and research lab.
May 1996- March 1998
Euphonix, Inc. Professional, High
End Audio Equipment, Palo Alto, Ca
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Coordinated
new products team producing Digital Audio Workstation products for a newly
acquired subsidiary. Including customer order management, procurement,
inventory management, production, testing, shipping and design review.
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Cleaned
up poorly installed Lucent Merlin telephone system and maintained, optimizing
feature usage.
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Built
Novell 4.10 network and bridged it with existing NT 3.5, Novell 4.0 and Unix
networks to join production, accounting, purchasing and engineering departments
and improve the sharing of information.
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Implemented
and maintained corporate wide integrated MRP software/hardware systems (Fourth
Shift MRP) and Novell 4.10 Networks for two different locations.
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As a
buyer and coordinator, reduced costs, procured difficult and leading-edge
technologies (ASICS, SMT, BGA, FPGA, and other Semiconductors), while greatly
improving supplier efficiency through improved projections and scheduling,
better contracts, and duplicate sourcing.
Humanities Honors Program Graduate,
Spring 1994; San Jose State University, 2 year program
University courses in Computers,
Management, Engineering and English (1992 – 1997)
High School Diploma with focus on
Foreign Language, Electronics and Sciences (1992)
Spanish Honor Society Graduate
(1992)
Formal Management Training (1992 – 1994)
Ongoing career development courses
and seminars in Technology (1996 – present)
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Experience
with Marketing, Advertising and Accounting principals
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Video
Production management experience, from Shooting to post production and
duplication
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Bilingual,
Spanish / English
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